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12. Hotel Facilities Some hotel facilities and entertainment may be withdrawn for routine maintenance or be subject to seasonal availability and provision of the facilities cannot be guaranteed. Single occupancy of rooms may be subject to a supplementary charge. 13. Health and SafetySome people may be at risk from discomfort or deep vein thrombosis (DVT) if they remain immobile on a journey for a long period. If you are planning to undertake a journey of more than three hours, you should consult your doctor, if you have ever had DVT, pulmonary embolism, a family history of clotting conditions, cancer or treatment for cancer, stroke, and heart or lung disease or If you have had major surgery in the past three months.%u02ca%u02d8%u0003 %u02e5%u02d8%u02e6%u02d8%u02e5%u02e9%u02d8%u0003 %u02e7%u02db%u02d8%u0003 %u02e5%u02dc%u02da%u02db%u02e7%u0003 %u02e7%u02e2%u0003 %u02e5%u02d8%u02d9%u02e8%u02e6%u02d8%u0003 %u02d4%u02e1%u02ec%u0003 %u02d5%u02e2%u02e2%u02de%u02dc%u02e1%u02da%u0003 %u02dc%u02e1%u0003 %u02e7%u02db%u02d8%u0003 %u02d4%u02d5%u02e6%u02d8%u02e1%u02d6%u02d8%u0003 %u02e2%u02d9%u0003 %u02d4%u0003 %u02d7%u02e2%u02d6%u02e7%u02e2%u02e5%u03e0%u02e6%u0003%u02d6%u02d8%u02e5%u02e7%u02dc%u0403%u02d6%u02d4%u02e7%u02d8%u0003%u02d6%u02e2%u02e1%u0403%u02e5%u02e0%u02dc%u02e1%u02da%u0003 %u02e7%u02db%u02d4%u02e7%u0003 %u02ec%u02e2%u02e8%u0003%u02d4%u02e5%u02d8%u0003 %u0403%u02e7%u0003 %u02e7%u02e2%u0003 %u02e7%u02e5%u02d4%u02e9%u02d8%u02df%u02a1%u0003%u02ca%u02db%u02d8%u02e5%u02d8%u0003%u02ea%u02d8%u0003%u02e3%u02e5%u02e2%u02e9%u02dc%u02d7%u02d8%u0003%u02d6%u02e2%u02e0%u02d9%u02e2%u02e5%u02e7%u0003stops you are encouraged to walk around. Exercise reduces any discomfort, which may be caused by periods of immobility.NO SMOKING is allowed on our coaches and in our hotels (including E-Cigarettes). A minimum charge of %u00a3100 will be made to cover cleaning and other costs in all situations when a guest fails to comply with this %u02e5%u02d8%u02e4%u02e8%u02dc%u02e5%u02d8%u02e0%u02d8%u02e1%u02e7%u02a1%u0003%u02ca%u02d8%u0003%u0003%u02d4%u02df%u02e6%u02e2%u0003 %u02e5%u02d8%u02e6%u02d8%u02e5%u02e9%u02d8%u0003 %u02e7%u02db%u02d8%u0003 %u02e5%u02dc%u02da%u02db%u02e7%u0003 %u02e7%u02e2%u0003%u02d4%u02e6%u02de%u0003%u02d4%u02e1%u02ec%u0003%u02da%u02e8%u02d8%u02e6%u02e7%u0003 %u02d9%u02e2%u02e8%u02e1%u02d7%u0003%u02dc%u02e1%u0003%u02d5%u02e5%u02d8%u02d4%u02d6%u02db%u0003of this requirement to leave the hotel or coach immediately. No refund or compensation will be payable in this event. 14. Coach Pick Ups and DeparturesPlease ensure that you arrive at your coach pick up point at least 10 minutes prior to the pick-up time. Daish%u2019s does not accept responsibility or offer compensation for costs incurred if you miss the coach.Daish%u2019s aims to run at least one coach excursion during each standard 5 %u02d7%u02d4%u02ec%u0003%u02d5%u02e5%u02d8%u02d4%u02de%u02a1%u0003%u02c7%u02db%u02d8%u0003%u02d8%u02eb%u02d6%u02e8%u02e5%u02e6%u02dc%u02e2%u02e1%u0003%u02dc%u02e6%u0003%u02d5%u02e2%u02e2%u02de%u02d4%u02d5%u02df%u02d8%u0003%u02e2%u02e1%u0003%u02d4%u0003%u0403%u02e5%u02e6%u02e7%u0003%u02d6%u02e2%u02e0%u02d8%u0003%u0403%u02e5%u02e6%u02e7%u0003%u02e6%u02d8%u02e5%u02e9%u02d8%u02d7%u0003%u02d5%u02d4%u02e6%u02dc%u02e6%u0003%u02d4%u02e7%u0003%u02e7%u02db%u02d8%u0003hotel. Coach excursion running is subject to achieving a minimum number of passengers and excursions may be removed without notice orif minimum passenger numbers are not achieved.Occasionally, problems beyond our control can occur. In the event that your coach is late departing, you would be offered compensation based on the following:%u02b7%u02d8%u02df%u02d4%u02ec%u02e6%u0003%u02e8%u02e3%u0003%u02e7%u02e2%u0003%u02a5%u0003%u02db%u02e2%u02e8%u02e5%u02e6%u0003%u03dd%u0003%u02c1%u02e2%u02e1%u02d8%u02b7%u02d8%u02df%u02d4%u02ec%u02e6%u0003%u02a5%u0003%u03dd%u0003%u02a7%u0003%u02db%u02e2%u02e8%u02e5%u02e6%u0003%u02a0%u0003%u02f5%u02a8%u02e3%u02e3%u0003%u02e9%u02e2%u02e8%u02d6%u02db%u02d8%u02e5The following exclusions will also apply:If all guests are on board and there is a delay in arriving at the hotel/return %u02e3%u02dc%u02d6%u02de%u0003%u0003%u02e8%u02e3%u0003%u02e3%u02e2%u02dc%u02e1%u02e7%u0003%u02d7%u02e8%u02d8%u0003%u02e7%u02e2%u0003%u02d9%u02d4%u02d6%u02e7%u02e2%u02e5%u02e6%u0003%u02d5%u02d8%u02ec%u02e2%u02e1%u02d7%u0003%u02e2%u02e8%u02e5%u0003%u0003%u02d6%u02e2%u02e1%u02e7%u02e5%u02e2%u02df%u029f%u0003%u02d9%u02e2%u02e5%u0003%u02d8%u02eb%u02d4%u02e0%u02e3%u02df%u02d8%u0003%u02e7%u02e5%u02d4%u02d9%u0403%u02d6%u02a1If you are advised of the delay in advance and you are either still at home or in our hotel. There are occasions whereby we have to make changes to your travel in order to avoid cancelling your holiday. In these occasions we may need to merge your coach with another from a different route which may mean that your journey time is lengthened, however we do not anticipate arrival at the hotel any later than 5.30pm (unless unavoidable %u02d9%u02d4%u02d6%u02e7%u02e2%u02e5%u02e6%u0003%u02e6%u02e8%u02d6%u02db%u0003%u02d4%u02e6%u0003%u02e7%u02e5%u02d4%u02d9%u0403%u02d6%u0003%u02e2%u02e5%u0003%u02e7%u02d8%u02d6%u02db%u02e1%u02dc%u02d6%u02d4%u02df%u0003%u02dc%u02e6%u02e6%u02e8%u02d8%u02e6%u0003%u02e2%u02d6%u02d6%u02e8%u02e5%u029c%u02a1%u0003%u02c7%u02db%u02dc%u02e6%u0003%u02e0%u02d4%u02ec%u0003%u02e0%u02d8%u02d4%u02e1%u0003%u02d6%u02db%u02d4%u02e1%u02da%u02dc%u02e1%u02da%u0003pick up time/seat and using a feeder service for part of the journey. In all cases we will advise prior to departure, changes such as these are excluded from the options in Section 8.15. Special RequestsAlthough we do our best to accommodate any special requests such as %u02e6%u02e3%u02d8%u02d6%u02dc%u0403%u02d6%u0003 %u02d6%u02e2%u02d4%u02d6%u02db%u0003 %u02e6%u02d8%u02d4%u02e7%u02e6%u029f%u0003 %u02e3%u02e5%u02d8%u02d9%u02d8%u02e5%u02e5%u02d8%u02d7%u0003 %u02e5%u02e2%u02e2%u02e0%u02e6%u029f%u0003 %u02e2%u02e5%u0003 %u02d5%u02d4%u02e7%u02db%u02e5%u02e2%u02e2%u02e0%u0003 %u02e3%u02e5%u02d8%u02d9%u02d8%u02e5%u02d8%u02e1%u02d6%u02d8%u029f%u0003 %u02ea%u02d8%u0003 %u0003 %u02d4%u02e5%u02d8%u0003unable to guarantee any request. Therefore we regret we cannot accept %u02d5%u02e2%u02e2%u02de%u02dc%u02e1%u02da%u02e6%u0003%u02ea%u02db%u02dc%u02d6%u02db%u0003%u02d7%u02d8%u02e3%u02d8%u02e1%u02d7%u0003%u02e2%u02e1%u0003%u02d4%u02e1%u02ec%u0003%u02e6%u02e3%u02d8%u02d6%u02dc%u0403%u02d6%u0003%u02e5%u02d8%u02e4%u02e8%u02d8%u02e6%u02e7%u02e6%u0003%u02d5%u02d8%u02dc%u02e1%u02da%u0003%u02da%u02e8%u02d4%u02e5%u02d4%u02e1%u02e7%u02d8%u02d8%u02d7%u02a1%u0003%u02bc%u02d9%u0003%u02ec%u02e2%u02e8%u0003have any special dietary requirements please inform us at the time of booking, or as soon as you are medically advised. If you will need assistance or may be unable to fully enjoy all aspects of your holiday you must tell us in advance so that we can maximise your enjoyment %u02e2%u02d9%u0003%u02e7%u02db%u02d8%u0003%u02db%u02e2%u02df%u02dc%u02d7%u02d4%u02ec%u02a1%u0003%u02ca%u02d8%u0003%u02ea%u02dc%u02df%u02df%u0003%u02e1%u02d8%u02d8%u02d7%u0003%u02e7%u02e2%u0003%u02de%u02e1%u02e2%u02ea%u0003%u02dc%u02d9%u0003%u02ec%u02e2%u02e8%u0003%u02ea%u02dc%u02df%u02df%u0003%u02e1%u02d8%u02d8%u02d7%u0003%u02e6%u02e3%u02d8%u02d6%u02dc%u02d4%u02df%u0003%u02d9%u02d4%u02d6%u02dc%u02df%u02dc%u02e7%u02dc%u02d8%u02e6%u0003%u02dc%u02e1%u0003%u02e7%u02db%u02d8%u0003%u02db%u02e2%u02e7%u02d8%u02df%u029f%u0003%u02e7%u02d4%u02de%u02dc%u02e1%u02da%u0003%u02e3%u02d4%u02e5%u02e7%u0003%u02dc%u02e1%u0003%u02e7%u02db%u02d8%u0003%u02d8%u02eb%u02d6%u02e8%u02e5%u02e6%u02dc%u02e2%u02e1%u02e6%u0003%u02e2%u02e5%u0003%u02db%u02d4%u02e9%u02d8%u0003%u02d7%u02dc%u02d9%u0403%u02d6%u02e8%u02df%u02e7%u02ec%u0003%u02d5%u02e2%u02d4%u02e5%u02d7%u02dc%u02e1%u02da%u0003%u02d4%u02e1%u02d7%u0003%u02e7%u02e5%u02d4%u02e9%u02d8%u02df%u02df%u02dc%u02e1%u02da%u0003on the coach or other means of transport. Before booking your holiday, you should be sure that you and your party are both physically and mentally capable of completing the itinerary. If you need advice or further information either you or your booking agent should contact Daish%u2019s Holidays Limited. If you will require a special diet please tell us at the time of booking, or as soon as you are medically advised, together with a copy of the diet.16. Mobility ScootersMost mobility scooters are welcome at our hotels; however, we are unable to allow any scooter which makes use of a lithium battery. Scooters with a lithium battery cannot enter the hotel and will not be charged on site. No %u02e6%u02d6%u02e2%u02e2%u02e7%u02d8%u02e5%u0003%u02d6%u02d4%u02e1%u0003%u02d5%u02d8%u0003%u02d6%u02db%u02d4%u02e5%u02da%u02d8%u02d7%u0003%u02e2%u02e9%u02d8%u02e5%u02e1%u02dc%u02da%u02db%u02e7%u0003%u02d4%u02e7%u0003 %u02e7%u02db%u02d8%u0003%u02db%u02e2%u02e7%u02d8%u02df%u02a1%u0003%u02ca%u02d8%u0003%u02e0%u02e8%u02e6%u02e7%u0003%u02d5%u02d8%u0003%u02e0%u02d4%u02d7%u02d8%u0003%u02d4%u02ea%u02d4%u02e5%u02d8%u0003at the time of booking if you are bringing a scooter. Scooters of over 15kg cannot be carried on any of our coaches.17. Passengers with disabilities%u02ca%u02d8%u0003 %u02ea%u02d4%u02e1%u02e7%u0003 %u02d8%u02e9%u02d8%u02e5%u02ec%u02e2%u02e1%u02d8%u0003 %u02e7%u02e2%u0003 %u02d8%u02e1%u02dd%u02e2%u02ec%u0003 %u02e2%u02e8%u02e5%u0003 %u02e7%u02e5%u02d4%u02e9%u02d8%u02df%u0003 %u02d4%u02e5%u02e5%u02d4%u02e1%u02da%u02d8%u02e0%u02d8%u02e1%u02e7%u02e6%u02a1%u0003 %u02ca%u02d8%u0003 %u02d4%u02e5%u02d8%u0003 %u02db%u02d4%u02e3%u02e3%u02ec%u0003 %u02e7%u02e2%u0003advise and assist you in choosing a suitable holiday. But, as some of the accommodation and resorts featured may not cater for even minor disabilities, it is important that, when booking, you advise us of any disability, %u02e6%u02e3%u02d8%u02d6%u02dc%u0403%u02d6%u0003%u02e1%u02d8%u02d8%u02d7%u0003%u02e2%u02e5%u0003%u02d6%u02e2%u02e0%u02e3%u02df%u02d8%u02eb%u0003%u02e1%u02d8%u02d8%u02d7%u0003%u02ec%u02e2%u02e8%u0003%u02e0%u02d4%u02ec%u0003%u02db%u02d4%u02e9%u02d8%u0003%u02d4%u02e1%u02d7%u0003%u02d4%u02e1%u02ec%u0003%u02e6%u02e3%u02d8%u02d6%u02dc%u02d4%u02df%u0003%u02e5%u02d8%u02e4%u02e8%u02dc%u02e5%u02d8%u02e0%u02d8%u02e1%u02e7%u02e6%u0003that will make sure the holiday is suitable. If a passenger requires personal assistance (for example, assistance with feeding, dressing, toileting, mobilising) then this passenger must travel with an able-bodied companion %u02e2%u02e5%u0003%u02d6%u02d4%u02e5%u02d8%u02e5%u0003%u02d4%u02e1%u02d7%u0003%u02ea%u02e5%u02dc%u02e7%u02e7%u02d8%u02e1%u0003%u02d6%u02e2%u02e1%u0403%u02e5%u02e0%u02d4%u02e7%u02dc%u02e2%u02e1%u0003%u02e7%u02db%u02d4%u02e7%u0003%u02e6%u02e8%u02d6%u02db%u0003%u02d4%u02e6%u02e6%u02dc%u02e6%u02e7%u02d4%u02e1%u02d6%u02d8%u0003%u02ea%u02dc%u02df%u02df%u0003%u02d5%u02d8%u0003%u02e3%u02e5%u02e2%u02e9%u02dc%u02d7%u02d8%u02d7%u0003%u02d9%u02e2%u02e5%u0003the entirety of the holiday is required at the time of booking. Coach drivers/Hotel Employees are unable to provide such assistance.ImportantYou must tell us if you have an existing medical condition, disability or complex need that may affect your holiday or other group members%u2019 %u02d8%u02e1%u02dd%u02e2%u02ec%u02e0%u02d8%u02e1%u02e7%u0003 %u02e2%u02d9%u0003 %u02dc%u02e7%u0003 %u02d5%u02d8%u02d9%u02e2%u02e5%u02d8%u0003 %u02ec%u02e2%u02e8%u0003 %u02d5%u02e2%u02e2%u02de%u0003 %u02ec%u02e2%u02e8%u02e5%u0003 %u02db%u02e2%u02df%u02dc%u02d7%u02d4%u02ec%u02a1%u0003 %u02ca%u02d8%u0003 %u02e5%u02d8%u02e6%u02d8%u02e5%u02e9%u02d8%u0003 %u02e7%u02db%u02d8%u0003 %u02e5%u02dc%u02da%u02db%u02e7%u0003 %u02e7%u02e2%u0003%u02e5%u02d8%u02e4%u02e8%u02d8%u02e6%u02e7%u0003%u02d4%u0003%u02d7%u02e2%u02d6%u02e7%u02e2%u02e5%u03e0%u02e6%u0003%u02d6%u02d8%u02e5%u02e7%u02dc%u0403%u02d6%u02d4%u02e7%u02d8%u0003%u02d6%u02e2%u02e1%u0403%u02e5%u02e0%u02dc%u02e1%u02da%u0003 %u02e7%u02db%u02d8%u0003%u02e3%u02d4%u02e6%u02e6%u02d8%u02e1%u02da%u02d8%u02e5%u0003%u02dc%u02e6%u0003%u0403%u02e7%u0003 %u02e7%u02e2%u0003%u02e7%u02e5%u02d4%u02e9%u02d8%u02df%u02a1%u0003%u02bc%u02d9%u029f%u0003%u02dc%u02e1%u0003our reasonable opinion, your chosen holiday is not suitable for your medical condition or disability, we reserve the right to refuse your booking. You are %u02e5%u02d8%u02e6%u02e3%u02e2%u02e1%u02e6%u02dc%u02d5%u02df%u02d8%u0003 %u02d9%u02e2%u02e5%u0003 %u02d5%u02e5%u02dc%u02e1%u02da%u02dc%u02e1%u02da%u0003 %u02ea%u02dc%u02e7%u02db%u0003 %u02ec%u02e2%u02e8%u0003 %u02e7%u02db%u02d8%u0003 %u02e3%u02e5%u02e2%u02e3%u02d8%u02e5%u0003 %u02d6%u02df%u02e2%u02e7%u02db%u02dc%u02e1%u02da%u0003 %u02d4%u02e1%u02d7%u0003 %u02d8%u02e4%u02e8%u02dc%u02e3%u02e0%u02d8%u02e1%u02e7%u02a1%u0003%u02ca%u02d8%u0003want you to enjoy your holiday and will help you select an appropriate trip.18. Passenger Behaviour%u02ca%u02d8%u0003%u02ea%u02d4%u02e1%u02e7%u0003%u02d4%u02df%u02df%u0003%u02e2%u02e8%u02e5%u0003%u02d6%u02e8%u02e6%u02e7%u02e2%u02e0%u02d8%u02e5%u02e6%u0003%u02e7%u02e2%u0003%u02db%u02d4%u02e9%u02d8%u0003%u02d4%u0003%u02db%u02d4%u02e3%u02e3%u02ec%u0003%u02d4%u02e1%u02d7%u0003%u02d6%u02d4%u02e5%u02d8%u02d9%u02e5%u02d8%u02d8%u0003%u02db%u02e2%u02df%u02dc%u02d7%u02d4%u02ec%u02a1%u0003%u02cc%u02e2%u02e8%u0003%u02d4%u02e5%u02d8%u0003responsible for your behaviour and hygiene and the effect it may have on others. If you or any other member of your party is abusive, disruptive or behaves in a way that could cause damage or injury to others or affect their enjoyment of their holiday or which could damage property, we have the right to terminate your contract with us and we will have no further liability 88 Call 01202 638840 we%u2019re open Mon %u2013 Fri 8am %u2013 6pm, Sat 8am %u2013 5pm, Sun 9am %u2013 3pm